Pro-actions - Business Improvement Specialists

Helping you build a remarkable business

03333 440 517

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Your local Team:

Regional Director

Stuart O'Neill

Regional Director

Colin Blore

Business Coach

Vicky Kelly

Business Coach

Scott Whitehead

Business Coach

Graeme Hobson

Area News...

Pro-actions aspire to provide the best business help, support and guidance to SME business owners, locally. We have a local team of Business Coaches with the business management skills and experience necessary to provide business help to SME Business Owners.

We do this by offering a:

Free Business Help Session – taking time to understand your business – where it has come from, how well personal and business goals are aligned, growth plans, business strengths and weakness.

This will usually unveil areas where some business management guidance and support my help the directors and the business to achieve your ambitions. Or not! There is no commitment or obligation.

We also offer:

Free to attend Business Seminars – often in partnership with Local Authorities; Growth Hubs; Chambers of Commerce; Federation of Small Businesses; Banks; Accountants and other professional organisations.


For more information please listen to the following podcast

Pro-actions offers a free business help session

Contact the Team

Regional Director – Stuart O’Neill

About Stuart:

A highly accomplished, commercially adept and strategically focused Business Leader with a 20 year career operating within many areas of the Banking profession. A strategic thinker and creative problem solver with a history of success and an exemplary record for delivering, executing and managing high growth sales and marketing operations.

Stuart is married to Jan and has two children (Olivia and Eve), he lives in Great Dunmow, Essex. He is a diehard Manchester United supporter who loves to cook, drink red wine and single malt whisky whilst listening to his favourite band, The Fall.

Area Director – Colin Blore

About Colin: Colin worked in Business and retail banking for over 30 years, including many years in an operational director role, before joining Pro-actions as a UK Board Director and running Essex for the company. Passionate in helping business owners achieve their goals Colin’s vast experience covers sales and marketing, profit and Balance sheet management, organisational and operational structures, remote management, people management and development as well as start-up experience in terms of an online Bank. Straight talking, positive and realistic Colin has already worked with numerous and different business markets since joining Pro-actions. Colin works alongside a number of Business Improvement Specialists in Essex helping SMEs to achieve their full potential. Meet with your local Pro-actions specialist by calling us today!

I have a real passion for helping people to achieve success whether in the Business or professional lives… As well as monitoring my clients’ results, and helping to improve their performance to create a more successful business and career, I also work with them to help them to discover their hidden personal barriers to success and happiness, as well as developing practical strategies and tools for success.

I offer this through face to face coaching and training. I am able to combine my coaching skills, the awareness of the key features and controls a successful business must have in place; providing an external perspective, an empathetic approach and the accountability factor, which helps me help my clients to see real improvements in their businesses.

It is my firm belief that every business needs an external party to help them to review and improve their performance, and hold them accountable for it, on a regular basis

Roles and Responsibilities

Running my own businesses and helping others to run theirs has brought me a broad range of business and interpersonal skills, abilities and knowledge, including:

  • Building relationships with clients, customers, suppliers and business associates.
  • Leadership and inclusive team work.
  • Coaching and training.
  • Strategising, goal setting and business planning.
  • Project Management
  • Monitoring and reviewing performance.
  • Marketing and Sales
  • Digital Marketing
  • Setting up efficient systems and processes
  • Customers Service.
  • Budgeting and Financial Management.
  • Quality Assurance
  • Establishing terms of business and company ethos

Other info:

Board of Directors, ITEC Learning Technologies

Chapter Director, Southend BNI

Interests include yoga, surfing, wake boarding, wake surfing, snowboarding, netball, gigs and festivals, films and personal development.

Courses & Skills

  • Business Coaching
  • Leadership & Management
  • Effective Communication
  • Networking Essentials
  • Presentation skills
  • Business Continuity
  • Business Planning
  • Life Coaching
  • Hypnotherapy Practitioner
  • Neuro Linguistic Therapy Practitioner
  • Solution Focused Brief Therapy
  • Social Media Marketing

Detail Professional Qualifications:

Registered Expert with the Business Growth Service

Member of Professional Bodies:

UKITA (UK IT Association), Professional Speakers Association, FSB, Enterprise Nation, Growth Voucher Accredited Supplier

Sectors with Specialist Experience e.g. Manufacturing; Professionals

Online marketing, professional services sector, recruitment, SMEs

Specialist Experience e.g. Access to Finance; Turnaround

Online marketing, social media, leadership and management, business acquisition, international growth, ecommerce, growth into the USA, law and the small business in the UK, business planning, mobile marketing

Scott studied business studies and spent the early years of his career in sales and recruitment, before setting up his first internet business in the dot com boom. The business was a success and became a top 100 business by sales (Clickbank), and went on to expand into the USA, with acquisition and turnaround of ailing web design and web hosting businesses along the way.

Throughout the duration Scott has used his skills and expertise in online marketing, leadership and management, business acquisition, growth into the USA, law and the small business in the UK, business planning and mobile marketing effectively; helping businesses turn around or stay on track with growth plans.

He has worked for a diverse range of clients, from small business owners to multi-nationals, charities and even a Police Force.

Scott first got his taste for coaching and training when invited to deliver seminars and workshops for Business Link East and delivered courses for 2 years, including the final Business Link workshop. Before joining Pro-actions group Scott lectured at MBA level to private Universities on social media, corporate law and mobile marketing, and is a recognised expert in online marketing.

He is a member of UKITA (UK IT Association), The Professional Speakers Association, The FSB, Enterprise Nation, a Growth Voucher Accredited Supplier and is a Registered Expert with the Business Growth Service. He is a keen fan of music and going to concerts, but is happiest at home with his wife and family. LinkedIN Profile at

Graeme is a business improvement specialist with 25 years of experience in industry and consulting. He has a proven track record for leading business improvement programmes and passion for helping clients to deliver tangible and sustainable benefits. Graeme’s early career was as an engineer and manager in the Automotive industry, enjoying many assignments around the world. For the last 7 years Graeme has worked as a consultant using his skills and experience to help large blue chip companies and SMEs across different sectors to make real productivity and bottom-line financial improvements. His core experience lies within the areas of end-to-end business process improvement, operations management and business structure / operating model improvement. He has an engaging, collaborative and engaging approach, always working with clients to understand their specific needs and priorities before tailoring improvement plans and supporting implementation. He has a passion for training and coaching at all levels which is a key component and absolutely critical to the success of all improvement activities – developing staff to improve their internal capabilities and ensure that improvements can be sustained.

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