Welcome to Pro-actions Business Coaching & Support
Wrestling with a problem or unsure of how to really grow your business?
Pro-actions provide results-focused business coaching across the south of England. Our advisors offer the support you need as an owner-manager of a SME business to deliver the outcomes and lifestyle you want.
We work with small to medium-sized businesses across all industries
Our philosophy, and our disciplined approach to strategic decision-making, applies across all sectors. But we don’t follow a set business coaching programme. We believe that every business is different, which is why we tailor our support to meet your goals. We’ve helped thousands of companies for over a decade through our learning events, online business resources and our one-to-one personal business consultation.
Business Health Assessment
Is your business resilient and robust enough to take on the challenges of 2023/24?
Discover what you are doing well, where you could improve and the warning signs that require urgent attention.
You’ll be asked about 8 ‘health factors’ that are critical for business success
Go with your first answer rather than analyse the situation too deeply
The test should take under 10 minutes
You’ll receive an in-depth analysis of your results upon completion
Governance, Grip and Leadership
Please rate your agreement with the following statement:
The business strategy is clearly documented and understood by all.
There is a documented business plan that supports the strategy.
Regular board meetings are scheduled, take place, and have actions and minutes.
Key performance indicators are produced, communicated and reviewed regularly.
The business has good working relationships with key professional advisors.
Finance
Please rate your agreement with the following statement:
The business has a documented monthly budget and cash flow plan and breakeven points are known.
Cash flow is regularly modelled, predictable and sufficient to meet the plan.
Suppliers, Service Providers, Debtors and Tax Agencies are routinely paid on time.
Customer receipts are collected within payment terms and debtor days is under control.
Management accounts are available and reviewed monthly.
Our bank relationship is good and we have the financial facilities we need.
Shareholders'/Directors' vision & objectives
Please rate your agreement with the following statement:
I/we have considered/discussed what we want from the business.
I/we have all set our end goals/exit plans and they are written down and known amongst the directors.
The shareholders' and directors' end goals are aligned.
There is clear documented agreement about how the business will be run and who has authority and rights over what.
The directors know where they add value and manage their time to focus in those areas.
Marketing
Please rate your agreement with the following statement:
There is a clear and written marketing plan that is aligned to the business plan.
The business has a very good knowledge of its competition and their practices.
We know exactly why customers buy from us rather than our competitors.
There is a detailed schedule of marketing actions that is managed and delivered to.
The pipeline is full and we generate convertible/profitable leads regularly.
Sales
Please rate your agreement with the following statement:
Our sales model (how we sell, to whom, by whom) is documented and understood.
There is/are clearly detailed, documented sales processes that are well understood.
There is a system in place which supports opportunity management through the sales process.
Sales results are managed weekly and are on track to hit the budget.
Sales personnel are appropriately skilled/trained for the types of roles they are performing.
People Management
Please rate your agreement with the following statement:
There is a documented organisation structure that is known and understood by all.
The organisation structure is grounded in our strategy and supports us to achieve what we want.
The key roles are filled with appropriately skilled/motivated people who are performing well.
Roles and responsibilities are clearly documented and understood by all.
Performance management and development processes are in place and actioned.
Operations & Systems
Please rate your agreement with the following statement:
Processes are, for the most part, fully documented and, where possible, computerised.
Designated people are responsible for the day-to-day operating decisions.
Staff communication is good and duplication of work does not occur.
The business has well defined and effective quality management and health and safety processes.
Staff have the environment, equipment and the training they need to increase their productivity.
Personal Satisfaction
Please rate your agreement with the following statement:
I am motivated and inspired by the business.
I have adequate support to handle details so that I have space to focus on bigger things.
I am able to spend quality time on things/with the people I care about.
I am happy with the amount of money I make from the business.
I am on plan for my end game (or exit) and financial independence.
Question
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About Your Business
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Professional business coaching – a proven way to accelerate growth
Most successful business owners use external advice. Research suggests 90% of businesses that experience hyper growth have access to external support to help them plan and deliver that growth, with business coaching cited as the ‘most trusted’ source of advice.
A good business coach: your best friend and biggest critic
Pro-actions coaches will help you clarify your vision, strategy and goals – even if that means we have to be a bit brutal. We know that it’s hard to be objective about your own business. We can provide that independent voice to challenge your thinking and hold you to account so you can drive your business towards success.
Get in touch to arrange a no-obligation chat with one of our advisors. If you do decide to work with our business coaches, there are no long-term contract commitments. We bespoke our involvement to ensure you’re in full control of this investment.
‘Hands-on’ business consultation: the Pro-actions difference
We believe that we can’t do our job unless we get under the skin of the economics and value of your business. Before we do anything else, we will grapple with your figures and dissect your business model until we really understand your business.
Is your company at risk? Our business consultancy services can help
No business owner starts out thinking about insolvency and going bust, but in the current climate, it’s more important than ever to be prepared. Helping to manage your cash flow, devising business plans and sales and marketing strategies, or even implementing turnaround strategies for resolving insolvency — our expert advisors will provide your business with the support you need so you can bounce back better than ever. Find out more about our business consultancy services.
Attend a free business event
Each year we host over a hundred free events and webinars about the business disciplines required to run an SME business.
Book a no-obligation chat with one of our advisors to discuss your business aspirations and issues. We can offer guidance, and let you know how we can help you further.
Pro-actions business coaches are widely endorsed by local authorities, high street banks and professional business services. But hear what our clients say about us:
“When I acquired my business a few years ago, I had ambition and energy but I lacked a clear strategy. My Pro-actions Coach has given me the necessary structure to enable me to really grow my business, creating significant value in a relatively short time.”
Tom McMillan
Managing Director, Timeless Tube
“They have helped focus our actions…We have developed a clear strategic view of where we are going and how we can get there and have hit our annual growth targets as a result of the work undertaken.”
Matt Saunders
Managing Director, Storm
“Pro-actions have provided me with excellent coaching skills during our most challenging moments.”
Emma Woodthorpe
Managing Director, The Stair Climbing Company Limited
“Their support over the years has been invaluable in helping us grow as a business. It often helps to have another set of eyes to challenge and offer advice.”
Itayi M Chirinda
Managing Director, Ideal Home Care Solutions Ltd
“Having someone with such experience and an external perspective has been invaluable, and I have benefited hugely from our coach’s ability to offer sound advice, support and reassurance.”
Steve Harding
Managing Director, Goodfellow Communications Ltd
“I initially engaged with Pro-actions after our accountant had recommended them. We really needed to expand and had a number of problems to resolve before we could do that…we have moved the business on to a much higher level of professionalism.”
Richard Fewings
Managing Director, Volsom Ltd
“Pro-actions has helped us develop a focused marketing plan, targeting and retaining customers through system and process development. I would recommend them for any business that needs new direction.”
Roy Roberts
Director, Thames Valley Dyno-Rod
“The coach was extremely attentive…he has greatly helped shape the direction I have gone in. He is conscientious, and both clear and articulate in his advice. I would certainly recommend talking to Pro-actions both pre and/or during the setting up of a new business.”
Donald Pennant
Chartered Trade Mark Attorney
We stay focused on your results
Everything we do is driven by improving the results of your business.
We are not prescriptive
Because no two businesses are identical we do not work from a manual, we look at real solutions.
We are flexible
How you work with us is down to you, we are flexible and will negotiate and structure our help to match your needs, requirements, affordability and goals. You are the client, you are in control.
We do not have long term contracts
We work on a month’s notice because we want you to be in charge of the relationship. If we’re not adding value, we’re out.
We can help you all the way through your journey
Whether you’re a new start-up, an established business that has been up and running for some time, or even a large business looking to take the next step we have something, and more importantly, someone to help you.
We understand your business first
We make it our business to understand your business, this is so that we can start helping you make changes that will positively affect your future.
A network of results-focused business coaches
Our collective hands on experience means a Pro-actions Business Coach can help you with business issues across the business management spectrum.
Key areas of support – not an exhaustive list!
Business Planning, Business Growth, Marketing for Growth, Improving Sales & Winning Business, Financial and Cash Management, Funding & Investment, Leadership and Management, Time Management, Business Exit Planning.
How do Pro-actions help SME business owners?
Pro-actions - Business Coaching & Support - Frequently Asked Questions(FAQ)